Get specialty medications and expert counseling before leaving our office. We work to keep your entire care experience under one roof.
We are here to refill your prescriptions and answer any oral therapy questions you have. Our pharmacist will explain the benefits and side effects of each prescription. Meet our Pharmacy Director, Max Owens.
Phone: (402) 420-7000
Please allow 24 hours’ notice for your refill request.
Please have this information available for your request:
Phone: (402) 327-7385
Please allow 24 hours’ notice for your refill request.
Please have this information available for your request:
Prescriptions can be ordered by calling our pharmacy at 402-420-7000. A pharmacy staff member will be happy to assist you in processing your order.
Patients may choose to leave a voicemail when calling after business hours. When leaving a message, it is requested that you leave your name, date of birth and the prescription number.
Patients wishing to check their status may call the pharmacy during regular business hours for an update. Our pharmacy will provide regular updates to its patients with regard to prescription status.
Adverse drug reaction (ADR, adverse drug effect) is a broad term referring to unwanted, uncomfortable or dangerous effects that a drug may have.
A side effect is an imprecise term often used to refer to a drug’s unintended effects that occur within the therapeutic range. Because all drugs have the potential for adverse drug reactions, risk-benefit analysis (analyzing the likelihood of benefit vs. risk of ADRs) is necessary whenever a drug is prescribed. Call your doctor for medical advice about side effects. You may also report side effects to the FDA at 1-800-FDA-1088.
If you have questions or concerns about the medications that you have been prescribed at Urology Partners, contact our Pharmacy team at (402) 420-7000.
You are not advised to keep leftover medications—instead, learn how to get rid of them. Please do NOT flush leftover medications. Properly dispose of them by returning them to Urology Partners’ Pharmacy or another participating pharmacy. Or call 1-800-222-1222. Nebraska MEDS is a coalition of state and community partners dedicated to educating patients about safe disposal of prescription and over-the-counter medications.
Oral chemotherapy should be returned to your oncology provider for proper disposal. You should never throw out or flush leftover chemotherapy. Also, ask a member of your healthcare team ahead of time if you should return the empty containers or any other chemotherapy waste to the doctor’s office for safe disposal.
The pharmacy will advertise the closing of the pharmacy due to an accident, natural disaster or interruption in utility services. In the event of an emergency or a disaster, pharmacy staff will coordinate care with providers and patients to ensure that a pharmacy of the patient’s choice will be contacted to fill his/her medication. For specialty and limited access prescriptions, Urology Partners Pharmacy will partner with a secondary (local) and tertiary (non-local) specialty pharmacy. The tertiary specialty pharmacy will be located outside of the state of Nebraska if an accident, natural disaster or interruption of services affects other pharmacies within the same region as Urology Partners Pharmacy.
The pharmacist is allowed, by law, to substitute a drug product that is both chemically equivalent and bioequivalent except under certain circumstances specified under Nebraska state statutes. A patient may request “brand name only” medication to be dispensed. This request must be made in writing and signed by the patient or caregiver.
If you become aware of a recall that involves a medication that you currently take, or have been taking, call the pharmacy as soon as possible to find out whether a replacement is needed. Further guidance will also be provided by a pharmacist regarding potential harm and the process of returning and/or disposing of the medication.
If a medication ordered by your physician is not available through Urology Partners Pharmacy, the pharmacy staff will inform your provider of the available location(s) where the drug can be procured. The pharmacy will also inform the patient where the medication is available and will provide the appropriate contact information for the dispensing pharmacy.
A patient wanting to transfer their prescription must have their new pharmacy contact Urology Partners Pharmacy directly to arrange the transfer. Once the prescription transfer is made, the original prescription through Urology Partners Pharmacy will be canceled. A new prescription from the provider will be required if the decision is made to resume filling through Urology Partners Pharmacy.
The patient has the right to freely voice grievances and recommends changes in care or services without fear of reprisal or unreasonable interruption of services. Service, equipment and billing complaints will be communicated to management and upper management. All concerns will be handled in a professional manner. All logged concerns will be investigated, acted upon, and responded to in writing or by telephone by a manager within a reasonable amount of time after the receipt of the concern. If there is no satisfactory resolution of the concern, the next level of management will be notified progressively and up to the president or owner of the company.
Almost all medicines can have the potential to cause side effects.
Always let your doctor know if your side effects are severe, especially if you are finding it difficult to stay on your current treatment plan. The pharmacy will provide you with symptom management education for commonly experienced adverse reactions related to oral chemotherapy.
If you experience any of the following information your healthcare team immediately:
The following symptoms can be reported to your healthcare team within 24 hours:
Oral chemotherapy options have advanced significantly over the past few years and it’s estimated the use will more than double in the next several years. One estimate puts 25 percent of anticancer agents in the research pipeline as “designated for oral administration”. The increased use of oral chemotherapy is moving the administration of cancer treatment from a medical facility to patients’ homes. While this is convenient for patients, it can lead to adherence and safety issues. Patients and caregivers are now responsible for ensuring the correct medication and dose at the correct time. This leads to the importance of education regarding the safe handling of oral chemotherapy before and during treatment.
Medication refills can be picked up from the pharmacy during business hours of 8:30 am to 4:30 pm Monday through Thursday and 8:30 am to 4:00 pm Friday.
Prescriptions picked up at an off-site location must be acquired on the day agreed upon by the patient and pharmacy staff. Medications left at the clinic after business hours will be returned to the pharmacy the same business day. When necessary, Urology Partners Pharmacy will arrange home prescription delivery. The pharmacy will coordinate home delivery with the patient to ensure the recipient is available to sign for the delivery at an agreed-upon location.
